Please find below a breakdown of our tenant fees relating to all Assured Shorthold Tenancies (AST's).

Holding Deposits - One weeks rent. This is to reserve a property. Please Note: This will be withheld if any relevant person ( including any guarantor(s) ) withdraw from the tenancy, fail a Right-to Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantor) within 15 calendar days ( or other Deadline for Agreement as mutually agreed in writing).

Security Deposit - Five weeks’ rent or 6 weeks if rent exceeds £50,000 pa. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent - Interest at 3% above the Bank of England Base Rate from the rent due date until paid in order to pursue non- payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other security device(s) - Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any one else requiring keys will be charged to the tenant.If extra costs are incurred there will be a charge of £15 per hour ( inc vat) for the time taken replacing lost key(s) or other security device(s).

Variation of contract (tenants request) - £50 ( inc vat ) per agreed variation. To cover the costs associated with taking landlords’s instructions as well as the preparation and execution of new legal documents.

Change of sharer (tenants request) - £50 ( inc vat ) per replacement tenant or any reasonable cost incurred , if higher. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Early termination (tenants request) - Should the tenant wish to leave their contract early, they shall be liable for the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

How do we ensure our tenants are protected?

We are a registered member of the UKALA Client Money Protection Scheme which ensures any monies are handled in the correct manner. Download a copy of our UKALA Client Money Protection Certificate here. More information on this scheme can be found here. You can also, download our UKALA Membership Certificate here.

We are also members of Property Redress Scheme (PRS) and you can download our certificate here.

You can find out more information by contacting our office.